Service packages built around what landlords actually buy.

Let Only

For landlords managing day-to-day themselves.

• —Tenant find and marketing
• —Comprehensive referencing
• —Tenancy setup and AST drafting
• —Deposit registration and Prescribed Information
• —Right to Rent verification
• —Move-in inspection

Full Management

Hands-off operation with full reporting.

• —Rent collection and reconciliation
• —Tenant communication and dispute handling
• —Repairs coordination with cost authorisation
• —Compliance reminders and renewals
• —Periodic inspections with written reports
• —Monthly landlord statements

Portfolio Management

For landlords with two or more properties.

• —Consolidated portfolio reporting
• —Multi-property compliance tracker
• —Arrears oversight and escalation
• —Centralised contractor coordination
• —Periodic portfolio review calls
• —Dedicated portfolio manager contact

Block & Shared Property Support

For HMOs, leaseholds and small blocks.

• —Common area inspection and maintenance
• —Contractor management and supervision
• —HMO licensing applications and renewals
• —Tenant coordination across rooms / units
• —Issue logging and evidence trail
• —Service charge administration

Full Property Management

• —End-to-end tenancy administration
• —Rent collection and arrears management
• —Periodic inspections with written reports
• —Maintenance coordination and contractor management
• —Tenant communication and dispute handling
• —Owner reporting and financial statements

HMO Management

• —HMO licensing applications and renewals
• —Room-by-room rent collection and tenancy management
• —Mandatory compliance: fire safety, room sizes, facilities
• —Communal area inspections and maintenance
• —Tenant vetting and referencing
• —Regulatory documentation and council liaison

Block & Common Area Management

• —Service charge administration and budgeting
• —Communal area maintenance coordination
• —Contractor appointment and supervision
• —Freeholder and leaseholder communication
• —Building insurance liaison
• —Section 20 consultation processes

Portfolio Management

• —Consolidated portfolio reporting
• —Multi-property compliance tracking
• —Rent roll management and performance review
• —Void management and re-letting
• —Maintenance scheduling across portfolio
• —Dedicated portfolio manager contact

Compliance Tracking

• —Gas safety certificate tracking and renewal
• —EICR (electrical inspection) scheduling
• —EPC management and recommendations
• —Deposit protection and prescribed information
• —Right to Rent verification records
• —Smoke and CO alarm compliance

Maintenance Coordination

• —Tenant repair reporting system
• —Vetted contractor network — no uncontrolled callouts
• —Works authorisation and cost control
• —Landlord approval thresholds
• —Completion sign-off and documentation
• —Emergency out-of-hours procedure

Rent Collection

• —Monthly rent collection and reconciliation
• —Arrears management and escalation
• —Payment records and statements
• —Tenant payment communication
• —Section 8 notice preparation support
• —Owner payment with clear breakdown

Void Management

• —Property inspection and condition report
• —Maintenance and remedial works coordination
• —Utility management during void period
• —Security checks
• —Preparation for incoming tenant
• —Re-letting support and handover

Overseas Landlord Support

• —Defined reporting cycles, however far away
• —Documented compliance evidence
• —Single point of contact in UK working hours
• —Authorised expenditure thresholds
• —Tenant-facing communication channel
• —NRL compliance awareness