Tenant Information

Tenant guidance and repair reporting.

Use this page to report a repair, understand your obligations, or find guidance on moving in, moving out and rent payments. For genuine emergencies, follow the emergency procedure tab.

Report a repair.

Complete all fields as fully as possible. For emergencies involving gas, fire or structural danger — follow the Emergency Procedure tab first.

Photos help us assess and prioritise your repair. Accepted: JPG, PNG.